Payment & Security

CHECKOUT INFORMATION · PAYMENT CONFIDENCE

Payment & Security

This page explains how available payment methods, order totals, authorization, and transaction security work when you purchase pet grooming combs through velqorunex.com.

CheckoutShopify & Payment Providers
CurrencyUSD Unless Otherwise Shown
Payment OptionsDisplayed at Checkout
Payment Information

Clear, simple checkout.

Review your product selections, shipping information, discounts, and final amount before completing your order.

SECTION 01

Payment Methods

The payment methods currently available for a purchase are displayed during checkout. Available options may vary depending on location, currency, device, order details, and payment-provider availability. Select one of the displayed methods and follow the applicable instructions.

SECTION 02

Payment Authorization & Verification

Orders may require transaction authorization, identity verification, payment verification, or fraud-prevention review before acceptance or fulfillment. Your financial institution or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold.

SECTION 03

Checkout Security

Checkout is processed through Shopify and applicable payment providers using security measures designed to help protect transaction information. Velqorunex™ does not store complete payment-card numbers on its own servers.

We will not ask you to email a complete card number, card security code, online banking password, or other highly sensitive financial credential.

SECTION 04

Prices & Final Order Total

Prices are displayed in U.S. dollars (USD) unless another currency is clearly shown. Before payment, checkout shows applicable product prices, shipping charges, taxes where applicable, discounts, and the final total. Please review everything carefully.

SECTION 05

Financial Institution Charges

Your bank, card issuer, or payment provider may separately charge international transaction, foreign-exchange, currency-conversion, or similar fees. Such charges are determined by that provider and are not charged or controlled by Velqorunex™.

SECTION 06

Discount Codes & Promotions

Enter a valid promotional code before completing checkout and confirm that any discount is reflected in your final total. Offers may have stated expiration dates, product requirements, exclusions, minimum order amounts, or usage limits.

SECTION 07

Declined, Pending, or Duplicate Charges

If payment is declined, review your billing information and consult your financial institution where necessary. A pending amount may be a temporary authorization rather than a completed charge.

If you suspect a duplicate charge, email service@velqorunex.com with your order number and a brief explanation. Do not share complete card details.

SECTION 08

Order Confirmation

After checkout, an order confirmation is normally sent to the email provided when ordering. Check your spam folder and the spelling of the checkout email if the message does not appear. Contact customer service if you need help locating your order.

SECTION 09

Payment Questions

For payment status, checkout issues, or order-charge questions, contact service@velqorunex.com. Our team aims to respond within 24 hours.

VELQORUNEX™ CUSTOMER CARE

Need help with anything?

For grooming-tool questions, payment, tracking, returns, refunds, or privacy requests, our support team is available daily from 8:00 AM – 10:00 PM Daily. We aim to respond within 24 hours.

BUSINESS INFORMATION · COMPANY DETAILS

Business & Contact Information

Brand NameVelqorunex™
Legal Company NameChangsha Xinyueyou Network Technology Co., Ltd.
OwnerLiu Zhuan
Business AddressRoom 206, 2nd Floor, Building B4, Jiali New World, Liuyang Economic and Technological Development Zone
Customer Support Emailservice@velqorunex.com
Customer Support Phone+86 132-7231-3697
Customer Service Hours8:00 AM – 10:00 PM Daily
© 2026 Velqorunex™ · Pet Grooming EssentialsLast updated: October 16, 2026 · Customer Support