Website Operator

Velqorunex™ and velqorunex.com are operated by Changsha Xinyueyou Network Technology Co., Ltd.. “We,” “us,” and “our” refer to the store operator. “You” and “your” refer to visitors, customers, account holders, and other website users.

Acceptance of These Terms

By accessing or using this website, you agree to comply with these Terms of Use and applicable law. If you do not agree, discontinue use of the website. Purchases are additionally governed by our Terms and Conditions.

Eligibility

You must be at least 18 years old or of the legal age to contract in your place of residence to purchase independently. A minor may use the website only with appropriate parent or guardian involvement.

Permitted Website Use

You may lawfully browse grooming combs, view product specifications, compare options, purchase products, manage available account features, review orders, read store policies, and contact customer care.

We grant a limited, revocable, non-exclusive, non-transferable permission to access and use the website for these lawful purposes.

Prohibited Uses

• Breaking laws or regulations, committing fraud, or submitting false or stolen payment information.
• Accessing accounts, data, or systems without authorization.
• Introducing malware, automated attacks, or harmful code.
• Disrupting website operations, performance, or security.
• Collecting another person’s personal information unlawfully.
• Scraping or copying content using unauthorized automated tools.
• Infringing intellectual property, privacy, publicity, or other rights.
• Impersonating Velqorunex™ or using its branding for unauthorized commercial purposes.

We may reasonably restrict use or take other appropriate action when prohibited activity is identified.

Intellectual Property

Branding, product photos, website text, graphics, original product presentations, layout, and other protected content are owned by, licensed to, or lawfully used by the store operator. No ownership is transferred by browsing the website.

Protected materials must not be copied, reproduced, manufactured, sold, distributed, or commercially used without authorization, except where permitted by law.

Accounts & Accuracy of Information

If you create or use a customer account, provide accurate information, protect credentials, and report suspected unauthorized activity promptly.

Customer Reviews & Submitted Content

If review or content submission tools are available, your submission must be lawful and respect third-party rights. By voluntarily publishing material, you provide us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, or format that material in connection with operating and promoting the store, subject to applicable law and our Privacy Policy.

We may decline or remove unlawful, threatening, misleading, infringing, abusive, spam, or otherwise inappropriate content.

Product Information

We seek to present grooming comb and brush information accurately. Materials, handle shapes, tooth configurations, brushing surfaces, included parts, dimensions, and weight differ by product. Review the applicable product page before purchase.

Minor variations in color, finish, tooth appearance, dimensions, or weight may occur because of production tolerances, photography, lighting, or screen settings. Listings may be corrected when an error is identified.

Product Context & Intended Use

Velqorunex™ combs and brushes are sold for general pet grooming and coat-care routines consistent with the individual product listing. Descriptions do not guarantee suitability for every animal, coat type, age, temperament, or skin condition.

Use gentle pressure, follow product-specific instructions, and do not use a grooming tool as a medical device or substitute for veterinary advice. Stop if an animal experiences pain or irritation.

Third-Party Services & Links

The store uses Shopify and may use third parties for payment, shipping, fulfillment, security, analytics, advertising, attribution, communication, and support. External providers have their own practices and policies; linked services are not necessarily under our control.

Website Availability

We may maintain, update, change, suspend, or discontinue site features where reasonable. Downtime may result from maintenance, security incidents, provider issues, technical failures, or other events beyond our reasonable control. Uninterrupted availability is not guaranteed.

Website Security

We apply reasonable administrative, technical, and organizational security measures. No online system is entirely risk free. Protect your devices and credentials; contact us directly if you receive a suspicious message claiming to represent Velqorunex™.

Purchase Policies

Transactions are also subject to Terms and Conditions, Payment & Security, Shipping Policy, Return & Refund Policy, and Privacy Policy. A policy specifically governing a purchase controls over a more general website-use statement to the extent permitted by law.

Disclaimers & Limitation of Liability

To the extent permitted by law, general website content is provided without additional warranties beyond those expressly stated or legally required. To the fullest lawful extent, we are not responsible for indirect or consequential damages arising solely from website use.

Mandatory consumer rights, remedies, warranties, and liabilities remain unaffected.

Applicable Law & Disputes

These Terms are subject to applicable law and mandatory consumer protection. If a concern arises, we encourage you to contact customer support first to seek a good-faith resolution. Applicable legal remedies are preserved.

Updates to These Terms

We may revise these Terms when store features, technology, operating practices, security requirements, or law change. Updated text and its revision date will be published on this page.